{"id":623,"date":"2023-03-13T15:00:01","date_gmt":"2023-03-13T15:00:01","guid":{"rendered":"https:\/\/samplemch3.mch.nl\/?page_id=623"},"modified":"2025-07-14T11:16:25","modified_gmt":"2025-07-14T11:16:25","slug":"kruptoconnect","status":"publish","type":"page","link":"https:\/\/www.mch.nl\/en\/kruptoconnect\/","title":{"rendered":"KruptoConnect"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”none” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” full_height=”yes” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”hidden” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column top_padding_desktop=”4vw” bottom_padding_desktop=”6vw” left_padding_desktop=”7vw” constrain_group_101=”yes” right_padding_desktop=”7vw” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.8″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”advanced”][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”5%” right_padding_desktop=”10%” top_padding_tablet=”8%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”0px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” mobile_disable_entrance_animation=”true” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default” delay=”900″][nectar_highlighted_text scribble_color=”#ffce59″ style=”scribble” scribble_shape=”basic-underline” scribble_thickness=”regular” scribble_speed=”0s” scribble_easing=”ease_in_out” disable_mobile_animation=”true” custom_font_size=”5vw” font_size_tablet=”7vw” font_line_height=”1.1em”]\n

Krupto Connect<\/h2>\n[\/nectar_highlighted_text][vc_column_text]A framework for managing IT services that emphasizes the importance of aligning IT services with the needs of the business.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”3vw” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”horizontal” column_element_direction_tablet=”horizontal” column_element_direction_phone=”horizontal” column_element_alignment=”center” column_element_spacing=”20px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” mobile_disable_entrance_animation=”true” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” delay=”1100″ column_padding_type=”default” animation_offset=”100%”][nectar_cta btn_style=”underline” heading_tag=”span” button_color=”default” text_color=”#000000″ button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” constrain_group_3=”yes” display=”inline” display_tablet=”inherit” display_phone=”inherit” icon_family=”iconsmind” link_text=”Explore features” padding_top=”4″ padding_bottom=”4″ font_size_desktop=”1.1vw” icon_iconsmind=”iconsmind-Telescope” url=”#features” font_size_tablet=”16″][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column right_padding_desktop=”7vw” top_padding_tablet=”30″ left_padding_tablet=”7vw” constrain_group_103=”yes” right_padding_tablet=”7vw” column_element_direction_desktop=”default” column_element_spacing=”0px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”relative” advanced_gradient_angle=”180″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”advanced” advanced_gradient_display_type=”linear” column_padding_type=”advanced”][image_with_animation image_url=”823″ image_size=”medium_featured” animation_type=”entrance” animation=”Fade In” animation_easing=”default” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”3%” bottom_padding=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”KruptoConnect” font_container=”tag:h5|text_align:left|color:rgba(0%2C0%2C0%2C0.78)” use_theme_fonts=”yes” css=”.vc_custom_1679565130621{margin-bottom: 10px !important;}”][nectar_highlighted_text text_color=”#000000″ scribble_color=”#f67114″ style=”scribble” scribble_shape=”basic-underline” scribble_thickness=”thick” scribble_speed=”1.8s” scribble_easing=”ease_in_out” delay=”150″]\n

Streamlines IT service management<\/em><\/h2>\n[\/nectar_highlighted_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]KruptoConnect can be a valuable asset for businesses to help them swiftly embrace changes in people, processes, and technology. By adopting KruptoConnect best practices, businesses can establish a structured approach to managing their IT services, which can lead to increased efficiency, reduced downtime, and improved customer satisfaction.
\n<\/b><\/p>\n

MCH offers self-service tools that empower users to troubleshoot and resolve issues themselves, reducing the workload on IT teams. With IT Service Desk software, businesses can improve their IT service delivery and enhance customer experience by providing quick and effective solutions to IT issues.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”.vc_custom_1681224314991{margin-bottom: 18px !important;}”]\n

Key Features<\/h5>\n[\/vc_column_text]
\n
    \n
  • Omnichannel support can also help organizations consolidate their IT tools, resulting in significant cost savings<\/li>\n
  • Enable team members to report incidents or use the self-service tools from multiple places<\/li>\n
  • Streamlines IT Support with built-in automations and workflows<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][\/vc_row_inner][divider line_type=”No Line” custom_height=”20″][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f8f8f8″ scene_position=”center” top_padding=”3%” bottom_padding=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” id=”features” row_name=”Sign Up Steps” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”top-bottom” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_col-xs-12″ column_padding_type=”default” gradient_type=”default”][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”What KruptoConnect Offers” font_container=”tag:h5|text_align:left|color:rgba(0%2C0%2C0%2C0.78)” use_theme_fonts=”yes” css=”.vc_custom_1679563109255{margin-bottom: 10px !important;}”][nectar_highlighted_text scribble_color=”#f67114″ style=”scribble” scribble_shape=”basic-underline” scribble_thickness=”thick” scribble_speed=”1.8s” scribble_easing=”ease_in_out”]\n

    Improved productivity and reduced wait time with automated IT workflows.<\/em><\/h2>\n[\/nectar_highlighted_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f8f8f8″ scene_position=”center” bottom_padding=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][toggles style=”minimal” accordion=”true” accordion_starting_functionality=”default”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Incident Management”][vc_column_text]Track incidents, prioritize effectively, and use previous solutions to resolve incidents faster. Incident management is fully customizable. Together with automations and workflow tools, agents are more efficient and help resolve incidents faster.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Problem Management”][vc_column_text]Proactively get situations under control before they interfere with business operations. Detect, log, and investigate to find the root cause of problems. Problem logs, recorded solutions, and defined workarounds enable fast resolution of similar problems that might arise in the future.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Change Management”][vc_column_text]Plan and schedule changes to minimize risk and limit disruption to the organization. Using a rich set of visual tools, track every step of the planned change.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Service Catalogue”][vc_column_text]Publish a complete directory of all IT services while accelerating delivery and reducing operational expenses. Automate workflows and processes, increasing user satisfaction and efficiency.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Asset Management”][vc_column_text]Manage hardware and software, to protect and track company assets while ensuring that you aren\u2019t penalized or overspending on software licenses.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Knowledge Management”][vc_column_text]\n
    \n
    \n
    \n
    \n
    \n
    \n

    Enable self-service and consistent, company-wide approaches to IT with this searchable repository of help-desk information. The self-service access to help ensures your teams have the answers they need to overcome technological glitches.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Productivity Tools”][vc_column_text]Amazing tools to enhance productivity of your business process and Engineers. Modify in realtime your business process and manage your processes effectively using tools like:<\/p>\n

      \n
    • Routing Rules<\/li>\n
    • AI Routing Rules<\/li>\n
    • Workflow management<\/li>\n
    • Automations<\/li>\n
    • Response and Resolution Time<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”The Dashboard”][vc_column_text]Never guess how well your teams are performing. The easy-to-use dashboard uses color-coded measurements to update support members and management on performance, efficiency, and effectiveness. Monitor your SLAs response and resolution rates or track how many incidents were resolved using the self-service portal with our robust dashboards.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text css=”.vc_custom_1679565034282{margin-bottom: 40px !important;}”]KruptoConnect service desk software with omnichannel support can also help organizations consolidate their IT tools, resulting in significant cost savings. By providing a centralized platform that integrates with other IT systems, such as asset management and change management, the service desk can streamline IT operations and reduce the need for multiple tools.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”6%” bottom_padding=”6%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1567864668835{margin-bottom: -20px !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Developing solutions for the future”][\/split_line_heading][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]Our in-house software solutions are the result of our many years of experience with recurring challenges in our market. We are constantly renewing our products to meet today\u2019s innovative standards.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][carousel script=”flickity” flickity_formatting=”default” desktop_cols_flickity=”4″ desktop_small_cols_flickity=”4″ tablet_cols_flickity=”2″ phone_cols_flickity=”1″ flickity_controls=”next_prev_arrows_overlaid” color=”default” flickity_overflow=”visible” flickity_wrap_around=”no-wrap” flickity_spacing=”default” flickity_column_vertical_alignment=”default” column_padding=”0″ flickity_element_spacing=”default” border_radius=”none”][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1678463431288-8″ tab_id=”1678463431289-7″ title=”Item”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” color=”extra-color-gradient-1″ color_box_hover_overlay_opacity=”default” box_alignment=”left” enable_border=”true” border_radius=”default” image_loading=”lazy-load” color_scheme=”dark” secondary_content=”here’s some awesome text that would only be shown on hover” min_height=”300″ icon_iconsmind=”iconsmind-Telescope” link_url=”\/telescope”]\n

      TeleScope\u00ae<\/h3>\n[\/fancy_box][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1678463431332-3″ tab_id=”1678463431333-8″ title=”Item”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” color=”extra-color-gradient-1″ color_box_hover_overlay_opacity=”default” box_alignment=”left” enable_border=”true” border_radius=”default” image_loading=”lazy-load” color_scheme=”dark” secondary_content=”here’s some awesome text that would only be shown on hover” min_height=”300″ icon_iconsmind=”iconsmind-Monitor-phone” link_url=”\/ccc”]\n

      Cloud Contact Center<\/h3>\n[\/fancy_box][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1678463431357-2″ tab_id=”1678463431358-8″ title=”Item”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” color=”extra-color-gradient-1″ color_box_hover_overlay_opacity=”default” box_alignment=”left” enable_border=”true” border_radius=”default” image_loading=”lazy-load” color_scheme=”dark” secondary_content=”here’s some awesome text that would only be shown on hover” min_height=”300″ icon_iconsmind=”iconsmind-Map2″ link_url=”\/locationmanager”]\n

      Location Manager<\/h3>\n[\/fancy_box][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” id=”1678463431381-7″ tab_id=”1678463431382-3″ title=”Item”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” color=”extra-color-gradient-1″ color_box_hover_overlay_opacity=”default” box_alignment=”left” enable_border=”true” border_radius=”default” image_loading=”lazy-load” color_scheme=”dark” secondary_content=”” min_height=”300″ icon_iconsmind=”iconsmind-Hour” link_url=”\/goefficient”]\n

      GoEfficient<\/h3>\n[\/fancy_box][\/item][item simple_slider_bg_image_position=”default” simple_slider_overlay_strength=”0.3″ simple_slider_bg_image_loading=”default” title=”Section” id=”de30e21e-4cc1-7″][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” color=”extra-color-gradient-1″ color_box_hover_overlay_opacity=”default” box_alignment=”left” enable_border=”true” border_radius=”default” image_loading=”lazy-load” color_scheme=”dark” secondary_content=”here’s some awesome text that would only be shown on hover” min_height=”300″ icon_iconsmind=”iconsmind-Folder-Link” link_url=”\/p2alinker”]\n

      P2ALinker<\/h3>\n[\/fancy_box][\/item][\/carousel][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f67114″ animated_gradient_bg=”true” animated_gradient_bg_color_1=”#ffcd03″ animated_gradient_bg_color_2=”#f46600″ animated_gradient_bg_speed=”1300″ animated_gradient_bg_blending_mode=”organic” scene_position=”center” top_padding=”5%” bottom_padding=”5%” left_padding_desktop=”6vw” constrain_group_2=”yes” right_padding_desktop=”6vw” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” enable_shape_divider=”true” shape_divider_position=”top” bg_image_animation=”none” gradient_type=”default” shape_type=”curve”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner right_padding_desktop=”25%” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h3″ line_reveal_by_space_text_effect=”default” stagger_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Let’s start building together” font_size=”4vw”][\/split_line_heading][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”10px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default” delay=”300″][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” color_override=”#ffffff” solid_text_color_override=”#f67114″ icon_family=”none” text=”Contact us” url=”\/contact”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

      [vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”none” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” full_height=”yes” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”hidden” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column top_padding_desktop=”4vw” bottom_padding_desktop=”6vw” left_padding_desktop=”7vw” constrain_group_101=”yes” right_padding_desktop=”7vw” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default”…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-623","page","type-page","status-publish"],"yoast_head":"\nITIL framework - Service catalog - ITIL framework- IT service management<\/title>\n<meta name=\"description\" content=\"Our comprehensive IT management framework aligns IT services with your business needs. Contact us to learn how we can help streamline your IT operations and support your business growth.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mch.nl\/en\/kruptoconnect\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ITIL framework - Service catalog - ITIL framework- IT service management\" \/>\n<meta property=\"og:description\" content=\"Our comprehensive IT management framework aligns IT services with your business needs. Contact us to learn how we can help streamline your IT operations and support your business growth.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.mch.nl\/en\/kruptoconnect\/\" \/>\n<meta property=\"og:site_name\" content=\"MCH\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-14T11:16:25+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.mch.nl\/en\/kruptoconnect\/\",\"url\":\"https:\/\/www.mch.nl\/en\/kruptoconnect\/\",\"name\":\"ITIL framework - Service catalog - ITIL framework- IT service management\",\"isPartOf\":{\"@id\":\"https:\/\/www.mch.nl\/en\/#website\"},\"datePublished\":\"2023-03-13T15:00:01+00:00\",\"dateModified\":\"2025-07-14T11:16:25+00:00\",\"description\":\"Our comprehensive IT management framework aligns IT services with your business needs. Contact us to learn how we can help streamline your IT operations and support your business growth.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.mch.nl\/en\/kruptoconnect\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.mch.nl\/en\/kruptoconnect\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.mch.nl\/en\/kruptoconnect\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.mch.nl\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"KruptoConnect\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.mch.nl\/en\/#website\",\"url\":\"https:\/\/www.mch.nl\/en\/\",\"name\":\"MCH\",\"description\":\"information & communication solutions\",\"publisher\":{\"@id\":\"https:\/\/www.mch.nl\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.mch.nl\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.mch.nl\/en\/#organization\",\"name\":\"MCH\",\"url\":\"https:\/\/www.mch.nl\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.mch.nl\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/samplemch3.mch.nl\/wp-content\/uploads\/2023\/02\/MCH_Logo_Oranje_transparent.svg\",\"contentUrl\":\"https:\/\/samplemch3.mch.nl\/wp-content\/uploads\/2023\/02\/MCH_Logo_Oranje_transparent.svg\",\"width\":174,\"height\":60,\"caption\":\"MCH\"},\"image\":{\"@id\":\"https:\/\/www.mch.nl\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/mch-information-&-communication-solutions\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"ITIL framework - Service catalog - ITIL framework- IT service management","description":"Our comprehensive IT management framework aligns IT services with your business needs. Contact us to learn how we can help streamline your IT operations and support your business growth.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.mch.nl\/en\/kruptoconnect\/","og_locale":"en_US","og_type":"article","og_title":"ITIL framework - Service catalog - ITIL framework- IT service management","og_description":"Our comprehensive IT management framework aligns IT services with your business needs. Contact us to learn how we can help streamline your IT operations and support your business growth.","og_url":"https:\/\/www.mch.nl\/en\/kruptoconnect\/","og_site_name":"MCH","article_modified_time":"2025-07-14T11:16:25+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.mch.nl\/en\/kruptoconnect\/","url":"https:\/\/www.mch.nl\/en\/kruptoconnect\/","name":"ITIL framework - Service catalog - ITIL framework- IT service management","isPartOf":{"@id":"https:\/\/www.mch.nl\/en\/#website"},"datePublished":"2023-03-13T15:00:01+00:00","dateModified":"2025-07-14T11:16:25+00:00","description":"Our comprehensive IT management framework aligns IT services with your business needs. Contact us to learn how we can help streamline your IT operations and support your business growth.","breadcrumb":{"@id":"https:\/\/www.mch.nl\/en\/kruptoconnect\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.mch.nl\/en\/kruptoconnect\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.mch.nl\/en\/kruptoconnect\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.mch.nl\/en\/"},{"@type":"ListItem","position":2,"name":"KruptoConnect"}]},{"@type":"WebSite","@id":"https:\/\/www.mch.nl\/en\/#website","url":"https:\/\/www.mch.nl\/en\/","name":"MCH","description":"information & communication solutions","publisher":{"@id":"https:\/\/www.mch.nl\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.mch.nl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.mch.nl\/en\/#organization","name":"MCH","url":"https:\/\/www.mch.nl\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.mch.nl\/en\/#\/schema\/logo\/image\/","url":"https:\/\/samplemch3.mch.nl\/wp-content\/uploads\/2023\/02\/MCH_Logo_Oranje_transparent.svg","contentUrl":"https:\/\/samplemch3.mch.nl\/wp-content\/uploads\/2023\/02\/MCH_Logo_Oranje_transparent.svg","width":174,"height":60,"caption":"MCH"},"image":{"@id":"https:\/\/www.mch.nl\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/mch-information-&-communication-solutions\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.mch.nl\/en\/wp-json\/wp\/v2\/pages\/623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mch.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mch.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mch.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mch.nl\/en\/wp-json\/wp\/v2\/comments?post=623"}],"version-history":[{"count":21,"href":"https:\/\/www.mch.nl\/en\/wp-json\/wp\/v2\/pages\/623\/revisions"}],"predecessor-version":[{"id":1124,"href":"https:\/\/www.mch.nl\/en\/wp-json\/wp\/v2\/pages\/623\/revisions\/1124"}],"wp:attachment":[{"href":"https:\/\/www.mch.nl\/en\/wp-json\/wp\/v2\/media?parent=623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}